Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Who Will Help on the Day?
How many helpers will actually be there on the day? Settle that question first, because it shapes everything else you organise. Make a list of who has confirmed, who might drop out, and what each person can bring with them, such as blankets, gloves or a trolley if you own one. Agree provisional times with everyone and note any windows when particular helpers are unavailable. Record a phone number for each person so you can update them if dates shift, and consider naming one contact at the destination who can confirm access times. When you request a van, you can share the job details, the hire dates and the access arrangements you have gathered, and ask whether a small van, Transit, Luton, dropside or crew van matches what you plan to carry.
Listing Hobby Equipment Before You Enquire
Transporting hobby equipment works best when you know exactly what is going. Start by listing every piece, from the largest item down to small accessories, and note approximate dimensions and whether anything dismantles. If you are moving a model railway, a kayak, band equipment or exhibition stands, record the longest and widest measurements, since these often matter more than the total number of items. Think about which pieces are fragile or must stay upright, and note that alongside each entry. Set your hire dates and check whether they fit around your event or activity. If someone is receiving the equipment at the far end, keep their contact details with your notes. When you ask for a quote, share the list and ask the team which vehicle groups they would suggest for those items, since the right choice depends on the measurements you have recorded.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.