Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers for Your Move
Who is helping you on the day? That question is worth settling early, because a van booking usually needs people organised around it. Write down each helper's name, their availability across your hire window and a phone number in case timings shift. Agree a rough start time and note whether anyone can only attend for part of the day, since this may shape how you plan the schedule. If a helper is meeting you at the destination rather than the start point, record their contact details separately so you can pass them on if needed. Ask the hire team any questions about the van size or access arrangements while you are confirming dates, and keep your helper list with the booking so everyone knows where they stand.
Allowing Enough Time for Packing
How long will packing actually take? Building a buffer into your hire period is a decision you can make when booking. Estimate how many rooms or loads you have, list the bulky furniture pieces with their measurements, and note any items that need wrapping or dismantling before they travel. If your dates are flexible, consider whether spreading the hire over an extra morning would reduce the rush, or whether a single day is realistic for everything on your list. Record the access arrangements at both ends, including any time limits at the collection or drop-off point. When you ask for a quote, mention your estimated timings so the team can talk through vehicle options and hire windows that match your plan.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.