Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Collection With a Seller
If you have bought a sofa or a set of drawers from a private seller, a little coordination beforehand prevents confusion on the day. Start by agreeing a collection window in writing, and ask the seller for a direct phone number in case of delays. Next, request the item's dimensions, including height, depth and any parts that detach, and note whether it comes apart at all. Find out which floor it sits on and whether there is a lift, stairs or a side entrance, since that information may influence your choice of van. Ask the seller to keep the receipt or proof of purchase ready if you want a record. Sharing these details with the team when you request a quote helps them suggest a suitable option from the range available.
Moving Boxed Belongings Between Addresses
Suppose your move consists mainly of boxed items rather than furniture. Even then, a written inventory pays for the effort. Go room by room and list the boxes as you pack them, numbering each one and jotting a word or two about its contents. Note the approximate size of the largest boxes and how many you expect in total, since a count helps when discussing which van size to reserve. Set aside anything fragile or valuable and record it separately so nothing important is mixed in with general cartons. Confirm the hire dates once you know when keys are exchanged or storage access is granted, and keep a contact number for whoever controls entry at each end. All of this gives the team concrete figures to work from when matching your job to a vehicle.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.