Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Between One Trip or Several
A little planning before collection makes any van job far less stressful. Think through the order of the day, from loading at the start to unloading at the far end, and consider which items will need to go in first so that everything comes off in a sensible sequence. If helpers are joining you, agree a meeting time and make sure everyone knows their role before the van arrives. Keep essential items such as keys, paperwork and tools separate from the main load so they stay within easy reach. When you contact the team, share your rough timings alongside the hire dates, and raise any questions about how the day might unfold.
Allowing Enough Time for Packing
Packing almost always takes longer than expected, so build extra room into your schedule rather than rushing on the morning of the hire. Start with items you rarely use, leaving everyday essentials until last, and set aside anything fragile that needs careful wrapping. Sort belongings into labelled boxes by room so unloading at the other end is straightforward and nothing goes missing. Gather materials well before the date, including tape, padding and covers for soft furnishings, so you are not hunting for supplies at the last minute. If furniture must come apart, allow quiet time to do it properly and keep fittings together in a safe place. Mention your packing progress when booking so the team can suggest a van size that suits.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.