Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items before you enquire
Will that wardrobe actually fit? The honest answer starts with a tape measure. Before requesting a quote, record the length, width and height of each large item, and note whether anything can be dismantled, such as a bed frame or shelving unit. Write down the number of boxes, bags and loose pieces as well, since small loads add up quickly. If items include appliances or furniture with protruding handles, include those in your measurements. Ask the team how your recorded dimensions compare with the vans on offer, and whether a Luton or dropside would suit anything unusually shaped. Also note any access restrictions at either end, such as narrow doorways, and confirm the hire dates you have in mind so the team can check availability against your list.
Coordinating helpers around your hire dates
Who is helping on the day, and when can they actually turn up? Settling this early shapes the whole booking. List each helper's availability, then choose hire dates that overlap everyone's windows, including a buffer in case a collection or delivery overruns. If friends or family are involved, agree a meeting time and confirm it the evening before. Note who holds keys to the properties at both ends, and record a phone number for anyone receiving items at the destination so you can update them if timings shift. For a business delivery, ask the recipient for their preferred receiving hours and any reference numbers. Passing these details to the team alongside your dates and access arrangements keeps the quote straightforward and avoids last-minute confusion.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















