Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
One decision worth making early is which of your items actually set the size of the van. Measure each bulky piece at its longest, widest and tallest points, including any handles, feet or packaging, and write the figures down rather than estimating from memory. A sofa, a wardrobe or a rolled mattress often behaves differently from its listed dimensions once wrapping or corner protectors are added. If something can be dismantled, note both the assembled and flat-packed measurements, plus which tools and fittings are involved. Photographing awkward angles, narrow legs or protruding arms gives you a record to refer to when describing the load. When you request a quote, share the full list of dimensions and ask any questions about which vehicle group suits the inventory.
Weighing One Trip Against Several
Another choice to settle before booking is whether the job could reasonably be done in a single run or whether two shorter hires might suit you. Work out the complete inventory first: every box, appliance and piece of furniture, with quantities noted against each line. Then consider the access at both ends, including parking arrangements, lift availability and any time windows you must keep to. If some items are needed urgently and others can wait a week, splitting the job may be worth discussing. Alternatively, if everything must move on one date, say so clearly when enquiring and ask the team to confirm which van option they would suggest for the full load. Keeping a written record of the list and timings helps you compare quotes accurately.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.