Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items Before You Enquire
Before asking for a quote, it helps to have a clear sense of what you need to carry and how much space it will take. Rather than guessing, walk around your items and think about the largest piece, whether that is a sofa, a wardrobe or a stack of materials for a job. Consider whether anything can be dismantled to travel more easily, and note any awkward shapes that might need extra room. When you contact the team, describe the bulkiest items in plain terms, along with roughly how much else needs to come along. This lets the team suggest a sensible van size from the range on offer, helping you avoid a vehicle that is either cramped or larger than the job really needs.
Planning a Household Move Step by Step
A household move tends to run smoothly when the day itself has been thought through in advance rather than improvised. Think about the order in which rooms will be emptied, and which belongings should be packed so they come off the van last at the other end. Consider the time you need at each property, including any delays that might arise on the road between them. If friends or family are helping, agree when everyone should arrive and roughly how long their help is needed. Where the move stretches across more than one trip, plan what travels first. Sharing these details when you enquire helps the team match the hire to the pace and shape of your move.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.