Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Load Inventory Before You Enquire
The starting point is a written list of everything that needs to travel. Work through your property or job one room or one task at a time, noting each item with a rough count. Note which pieces belong to other people, such as items collected on behalf of a customer, and record the name and phone number of whoever receives them at the far end. If some things might be left behind or added later, mark them as optional so the list can be revised without starting again. When you ask for a quote, you can confirm how many boxes, bags and large pieces are involved, whether the list is final, and who to contact if a delivery detail changes.
Measuring Bulky Items Before You Book
A tape measure is worth borrowing before you make enquiries. For each large piece, write down the height, width and depth at its widest points, including any handles, feet or packaging that adds to the figures. Sofas, wardrobes and flat-pack boxes are the usual candidates, but rolled mattresses, ladders and dismantled furniture deserve the same treatment. If an item comes apart, note both the assembled and packed dimensions, plus which parts you plan to remove yourself. Where a collection address has narrow doorways or tight corridors, those measurements belong on your list, though the people at that address can confirm the details. When you contact the team in North Woolwich, ask how the figures you have gathered affect the vehicle groups quoted and whether an item needs flagging separately.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.