Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you are collecting an item from a private seller, it helps to gather a few details before the hire is arranged. Ask the seller for the approximate dimensions and weight of the piece, whether it comes apart, and whether it is currently upstairs, in a garage or in a shed. Note the full collection address, the agreed time window and a direct phone number in case plans change on the day. Confirm how the item is wrapped, and whether the seller expects it to be taken away exactly as it stands. Record any access constraints they mention, such as a narrow lane or a shared driveway, and pass these to the hire team when you enquire. A short written summary of the arrangement gives you something to check against if anything is unclear.
Allowing Time for Packing and Loading
Suppose your hire starts at nine in the morning; how much of the day will packing actually take? Think through the sequence before the date arrives. List the rooms or areas you plan to empty and estimate how many boxes and bags each one will produce, setting aside extra time for anything that still needs dismantling or wrapping. Note which items are fragile so they can be discussed with anyone helping on the day, and decide where each group of boxes is going at the other end, whether that is a new address or a storage unit. If the job might stretch beyond a single day, raise that possibility when you ask for a quote, along with your preferred dates. Building a realistic timeline is a planning step you control entirely yourself.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.