Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down What You Are Moving
Start by writing a simple list of every boxed belonging you intend to move, because an accurate inventory answers most questions before they arise. For each box, note a short description, the room it belongs to and a rough count, so you can spot anything missing at either end. If some boxes hold fragile items, mark that on the list and consider who needs to know at the receiving address. Record the name and telephone number of anyone accepting delivery, particularly if they are not travelling with you, and note the dates you have in mind plus a backup day in case plans slip. Sharing this written list when you enquire allows the team to consider whether the van size you had in mind matches the volume you have described.
Keeping a Load Inventory Handy
An inventory is more than a packing list; it is a reference you can check at each stage of the job. Before contacting the hire team, decide how you will record your items, whether on paper, in a phone note or as photographs of each box with its label. Numbering boxes and keeping the numbers in one place makes it straightforward to confirm everything has reached the destination. If furniture is involved, note which pieces come apart and which are fixed, and record any measurements you have taken. Questions to raise include whether the hire period covers multiple trips on the same day and who to call if your schedule changes. A tidy inventory keeps everyone working from the same information.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.