Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Entrances and Items in Advance
Will everything actually fit through the spaces involved? That is the question worth answering before you request a van. Measure each large item you plan to move, noting its length, width and height, and record these figures on a single list. Then think about the entrances at both ends of the journey: doorways, corridors, stairwells and lift openings can all be narrower than the items themselves. If you are unsure about access, contact the person at the destination and ask them to check the relevant measurements for you. Having this information to hand lets you discuss the job with the team confidently, and any questions about access arrangements can be raised when you ask for a quote.
Recording the Order You Plan to Work To
Beyond measurements, it is worth writing down how the day is expected to run. Note which address you will visit first and last, and list any third parties involved, such as a furniture shop or a storage facility, along with their opening hours. Record the address and a phone number for whoever is receiving the goods, so arrival arrangements can be confirmed on the day. If particular rooms or people at the destination matter to the plan, mention them on your notes so nothing is overlooked when you arrive. Bring this outline when you request a quote, and raise any remaining questions about timings or access with the team so the important points are settled in advance rather than left until the day itself.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.