Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a business delivery is on the cards, what information could you gather before requesting a quote? Start with the basics: the delivery date, the recipient's name, phone number and any reference they use for the consignment. Note down each item's approximate dimensions and quantity, since a pallet of boxes differs considerably from a single item of furniture. Record the delivery address and any access notes the recipient has given you, such as which entrance to use or who will be there to receive the goods. Where the recipient has provided a time window, write it down alongside your own hire dates. Passing these details to the team when you enquire helps them consider which vehicle group might suit the job, and any questions you still have can go on the same list.
Keeping a Load Inventory
A written inventory is one of the simplest things to prepare before any van hire. List every item you intend to carry, from the largest piece of furniture down to loose boxes and bags, and add rough measurements for anything bulky or awkwardly shaped. If several addresses are involved, group the list by destination so nothing gets overlooked when plans change. Note quantities carefully, since a note reading boxes could mean three or thirty. Where items have owners or recipients, record their names and contact numbers beside each entry. Keep a copy on your phone as well as on paper in case one is mislaid. When you contact the team for a quote, this inventory lets them discuss the vehicle options in the introduction against what you actually need to move, and any gaps in your list become obvious before the hire begins.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.