Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Entrances and Items in Advance
Will your largest item actually pass through the spaces along its route? That question is worth answering before you book. Measure the height, width and depth of each big piece, then compare those figures with the doorways, corridors, stairwells and lifts it must pass through at both ends. Record any tight corners, narrow garden gates or low ceilings, and note whether furniture can be dismantled if a measurement is borderline. Keep these figures written down so you can share them when you enquire, as they help the team understand the job. If a delivery address is managed by someone else, ask that contact to confirm the relevant dimensions rather than estimating yourself. Where a time slot applies at a storage facility or shop, note it alongside your measurements so nothing is missed when discussing dates.
Coordinating Helpers for the Day
If friends, family or colleagues are assisting with your move, agree the arrangements with them well before the hire date. Write down who is coming, what time they should arrive, and which address they should report to first. Confirm who holds keys or access codes for each property involved, and record a phone number for every helper in case plans change on the day. If someone is receiving furniture at the far end, check their preferred delivery window and pass it on to the group. You might also agree how helpers will travel between addresses, particularly if parking or meeting points are limited. Once the details are settled, keep a single shared note so everyone works from the same information, and raise any remaining uncertainties with the hire team when you request your quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.