Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Ready
If you are preparing a business delivery, begin by noting the dates you expect to need the van and whether there is any flexibility either side of them. Write out a complete list of the goods going out, with quantities, approximate dimensions and any details a recipient might ask about. Where several drops are involved, set down the running order along with a contact name, phone number and opening hours for each site. If a delivery window matters, speak with the recipient directly about whether they can accept goods at that time and whether anything needs arranging on their side. When you request a quote, share all of this and ask the team to confirm the vehicle type and anything still left open on the booking.
Notes to Gather Before Unloading
Should you want the unloading stage to run smoothly, the information you record in advance matters more than anything else. Make a note of which items are expected at which address, and label boxes or equipment with the recipient's name and a contact number in case a query comes up on the day. If any piece is oversized, measure its length, width and height and pass those figures to the team when you ask about a vehicle. Check with the recipient whether they will be present, who can sign for the goods and whether there are preferred times for arrival. Keep a copy of the item list with you so you can confirm everything has reached its destination before the hire ends.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.