Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down What You Are Moving
Start by writing a simple list of everything that will travel in the van, grouped by room or by job. For each boxed item, note a short description and, where relevant, whether it is fragile or contains liquids. For furniture and appliances, record the name, approximate dimensions and any detachable parts such as legs, shelves or doors. If some items belong to different people or destinations, mark that on the list so nothing gets mixed up during a busy day. Once your inventory is complete, count the boxes and note the bulkiest three or four pieces, as these often determine which van size is worth discussing. When you contact the team for a quote, you can share this list, ask which vehicle options suit the load, and raise any questions about the hire dates you have in mind.
Sequencing the Day's Drop-Offs
If your hire involves several stops, sketching a rough order for the day before you book can clarify what to ask about. Write down each destination, the name and phone number of the person receiving items there, and any time window they have given you. Where a stop involves a business or storage facility, it is worth confirming their opening hours and any paperwork they expect on arrival, since those details rest with the site rather than the hire team. Note which items go to which address so the list travels with you. When requesting a quote, you might ask whether the hours you have planned leave a sensible buffer for traffic or delays, and whether a crew van would help if a colleague is joining you for part of the day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.