Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before Enquiring
Before choosing between a small van, Transit, Luton, dropside or crew van, you may find it useful to measure the largest items you plan to move. Note the height, width and depth of each piece of furniture or equipment, and record whether anything can be tilted, folded or partly dismantled, since that information often changes which vehicle group fits the job. Write the figures down alongside the hire dates, so the details are ready when you contact the team. If an item has an unusual shape, a quick note of its widest points helps the conversation. You can also ask which vehicle options are available for your dates and whether any measurements the team provides match the figures you have recorded.
Listing Boxed Belongings for a Move
If your move involves mostly boxed belongings, a simple written inventory can guide the enquiry. Count the boxes by size, note any bags or suitcases, and flag items such as lamps, small appliances or picture frames that sit outside the boxes. Record the collection address and the delivery address, along with any access arrangements at both ends, since the team will ask for these details. Think about the hire dates and whether you might need the van for an extra day to finish unpacking. Questions worth raising include whether a small van or a Transit suits your box count, whether a crew van is available if helpers are travelling with you, and what else the team needs to know before confirming a booking.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.