Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Packing Timeline
Before anything else, note how much packing genuinely remains and how long it is likely to take. A written timeline covering the evening before and the morning of the hire helps you see whether the dates you have in mind allow enough room, or whether items will still be in wardrobes when the van arrives. List the rooms in order of priority, mark anything that needs dismantling, and set aside a box for essentials you will want immediate access to. If friends are helping, record the times each person is available so the schedule reflects reality rather than hope. Once the timeline looks settled, the hire dates can be chosen to match it, and any question about whether the period is long enough can be raised with the team when booking.
Arranging a Collection with the Seller
When the van is needed to collect something bought privately, the seller is the person to speak with first. Agree a specific collection window rather than a vague morning, exchange phone numbers, and confirm the full address plus any parking or access notes they can offer. Ask for the item's dimensions and whether it comes apart, then write these figures down so you can discuss vehicle options with accurate information. It is also worth asking whether the seller can hold the item for an hour if the day slips, and who will be present to hand it over. If someone else is receiving the goods at the other end, collect their contact details too. These arrangements can all be summarised when you request a quote for Chiswick.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.