Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording What Goes Where
If you are moving house this weekend, one useful task is writing an inventory before you contact anyone. List each room's contents separately, then note the largest items with their approximate dimensions. A sofa, a wardrobe and a dining table each need recording with height, width and depth, because those figures help the team consider whether a Luton or a dropside is the better match. Note which boxes are fragile and which items can be dismantled, since that detail belongs in your enquiry. If an item cannot be split down or folded, flag that too, and ask any remaining questions about the hire dates at the same time so the quote reflects the full picture.
Preparing a Business Delivery
Suppose your shop has stock arriving and you plan to collect it yourself. Start by confirming the delivery date with your supplier and asking for a reference number, then check whether they need anyone's name or contact details on arrival. Record the quantity and size of the goods, including packaging, and whether pallets or loose cartons are involved. Note the recipient's address, phone number and any preferred time window, so you can pass these on if someone else handles the handover. Ask the supplier about their opening hours and where collections take place on site. If access at the destination is restricted, that is a question for the recipient rather than the hire team. Gathering these details early gives you a clear brief to include when you request a van.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.