Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How Should You Organise a Household Move?
Start by writing an inventory of each room, noting furniture, boxes and anything that will travel separately. Once you have that list, decide whether the whole move happens in one hire period or over several days, and note the dates you would prefer. Record the addresses at both ends, including flat numbers and any access details such as lifts, steps or restricted parking. If items are going into storage, note the storage unit's opening hours and its reference number. Keep a contact number for anyone at the destination who can receive deliveries if you are not there yourself. Sending this information with your enquiry allows the team to suggest a suitable van from the range and to raise any questions about dates or access before the booking is finalised.
Measuring Bulky Items Before You Book
Which items actually decide the van size you need? Usually it is the handful of bulky pieces rather than the boxes. Take a tape measure to sofas, wardrobes, mattresses, dining tables and white goods, and record the length, width and height of each. Note whether anything comes apart, such as bed frames or shelving units, and whether the pieces then fit into a smaller footprint. Write down any unusually shaped items too, like a L-shaped sofa or a tall bookcase, since these can be harder to picture over the phone. Add the measurements to your enquiry alongside your dates and access notes, and the team can use them to discuss which vehicle options suit your list and confirm availability for the days you have in mind.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.