Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Every Item to Move
Start by putting together a written inventory of everything going on the van. List each boxed or loose item separately, and for furniture note the approximate height, width and depth, since these measurements often decide which van size is worth discussing. Count the boxes as you pack them and keep a running total, updating it if anything is added or removed from the plan. If some belongings are staying behind or going elsewhere, mark these clearly on your list so the count stays accurate. Photographing awkward pieces can help when describing them. When you ask for a quote, share the full list rather than a summary, and raise any questions you still have, such as whether a particular item raises concerns about the vehicle type you were considering.
Confirming Access Details for Each Stop
The other half of the picture is where the van will actually be going. Note the full address of every pickup and drop-off point, along with any parking arrangements, entry restrictions or time windows you already know about. If a destination has a contact person, record their name and phone number so someone can be reached on the day if a question comes up. Where a stop involves a shared driveway, a service lift or a booked loading slot, write down those details too and mention them when you enquire, as they may affect which vehicle is sensible to discuss. Any access questions you cannot answer yourself belong with the destination contact, so it is worth asking them directly rather than leaving the detail open when you request a quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.