Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
Start by writing down everything that needs to travel in the van, room by room or job by job. For each item, record its approximate dimensions and any awkward features, such as detachable legs, doors that open, or pieces that can be separated into smaller units. Count bags and boxes as you go so nothing is left off the list. If some items could be left behind or collected another day, mark them as optional so the team can see what matters most. Note any items with unusual shapes, such as long shelving or rolled materials, since these are worth mentioning when you enquire. A written inventory also gives you something to check against when the hire is confirmed and the day arrives.
Organising a Household Move
If the hire is for moving home, begin with the dates and addresses involved, including any access constraints you already know about, such as parking limits or narrow approaches. List the rooms being moved and roughly how many boxes each will produce, then set aside anything that travels separately, such as documents or valuables. Record a contact name and number at the receiving end in case timings need adjusting on the day. Note whether the move needs to cover both properties in a single hire period, and share those dates when you enquire. Questions worth asking when you enquire include which vehicle groups suit your inventory and whether a crew van would help if extra people are travelling between properties.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.