Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a Business Delivery Ready
If your business has a delivery booked for later this week, start by listing each recipient with a full address and a direct phone number. Note the delivery windows they can accept, including any restrictions on early or late arrivals. Record what each consignment contains, the number of packages and their rough sizes, since this affects which van size is worth discussing. Decide whether a signature or photo is required at each stop and who back at the office should receive confirmation. If some deliveries are time-critical, mark them clearly on the schedule. When you contact the team for a quote, share the dates, the list of stops and the access arrangements at each address, and ask which vehicle options could suit the run.
Arranging a Collection From a Seller
If you are collecting an item from a private seller, it is worth preparing a few details before the hire is arranged. Ask the seller for the exact dimensions of each piece, including whether legs, doors or drawers come off, and whether it is already boxed. Confirm the collection address, the hours someone will be present and a mobile number to call on the day. Note any stairs, lifts or narrow corridors at the property, since these details help you decide which questions to raise about the job. Agree in advance how you will pay and whether the seller can assist at each end. When you request a quote, give the hire dates, the item sizes and the access details, and ask about small van, Transit or Luton options where available.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.