Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Write Down First
Start with a simple written record of everything the van needs to carry. List each item or box, its rough dimensions, and whether it can be flattened, folded or dismantled before the journey. Note the total number of boxes, any furniture with awkward corners, and anything that cannot be tilted or turned, such as a mirror or a framed picture. If some items are going to different addresses, mark them clearly on the list. Write down the hire dates, including whether you might need the van for an extra day, and where the van will be collected from and returned to. Once the inventory is complete, it can be shared with the team, who can then advise which van size matches the load you have described and answer any questions that remain.
Checking Entrances and Item Sizes
Access is worth thinking about alongside the load itself. If items must pass through a doorway, stairwell or lift, measure the width, height and depth of each opening and record the figures alongside the item dimensions. Where furniture can be taken apart, note which pieces have removable legs, doors or shelves, and keep the fittings in a labelled bag. If a destination has a contact person, such as a storage facility receptionist or a shop manager, ask them about opening hours, loading areas or any restrictions on large vehicles before the hire date. If anything remains unclear, list it as an open question for your enquiry. The team can then talk through the options with you, and you will have the measurements to hand if they need more detail.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.