Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Write Down Before Booking
Start with a simple written list covering the items you plan to move, the dates you have in mind, and any contact details for the people receiving deliveries. Note each item's approximate dimensions and count, plus how many passengers will travel with the load, since a crew van may suit jobs where colleagues need to come along. If furniture is being collected from a shop or a private seller, record their phone number and agreed collection windows so the hire slot lines up. Where a storage unit is involved, jot down the unit reference and opening times. Finally, list any questions about vehicle options, such as whether a Luton or dropside matches the load, and raise them when you contact the team for a quote.
Allowing Time for a Household Move
If a house move is on the horizon, sketch a rough timetable before you settle on hire dates. Decide which rooms will be packed first and estimate how many boxes each will produce, then count the larger pieces such as wardrobes, sofas and white goods. Measuring bulky items helps when discussing whether one vehicle type covers the whole move or whether several trips on consecutive days might be planned. Think about who will be present on the day, where keys will be collected, and whether anyone at the destination address can be reached by phone if timings shift. If some belongings are heading to storage rather than the new home, note which items go where. These details give the team a clear picture when you ask about availability and vehicle matching.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.