Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery Run
Suppose you have several customer deliveries lined up for the same week. Begin by listing each drop in order, with the recipient's name and phone number beside it, so any questions on the day can be resolved with a quick call. Record the dimensions and approximate weight of every item, along with the total number of pieces, since that information determines whether a small van or something larger fits the job. Note the access arrangements at each address, including any time windows the recipients have mentioned. When you request a quote, share the hire dates, the full item list and the delivery sequence, and ask whether your preferred vehicle type is available for those days.
Organising a Household Move
If a house move is on the horizon, start with a room-by-room inventory. Count the boxes, list the furniture and measure the awkward pieces such as wardrobes, sofas and mattresses, noting their largest dimensions. Write down the access details at both the old and new addresses, including parking arrangements and any restrictions the property contacts have confirmed. Fix your preferred dates and note whether the move could stretch to a second day if needed. Keep the landlord's or agent's contact details with your notes. When you approach the team, present the item list, access notes and dates together, and ask any open questions about whether a Luton or crew van would suit your inventory.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.