Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What Should You Organise for a Household Move?
Start with a written inventory of everything you intend to move. Go room by room and list furniture with its approximate dimensions, along with boxes, appliances and any awkward pieces such as mirrors or shelving. Once that list exists, you can share it with the hire team when asking about a small van, Transit, Luton, dropside or crew van. Note the access arrangements at both ends, including whether there are steps, lifts or restricted parking, since the team will ask about this. Record the dates you need the van and how long you expect the hire to last. If you plan multiple trips, mention that too, and ask any questions about vehicle availability for your chosen days before confirming.
Planning a Collection with a Seller
When collecting furniture or goods from a private seller, gather the details early. Ask the seller for the item's exact dimensions and weight, and note whether it comes apart or arrives as one solid piece. Confirm the collection address, any time window they can offer, and a contact number in case plans change on the day. Write down whether the property has driveway access, shared parking or narrow entry points, since this affects which van you request. Decide the date and rough timing, then contact the hire team with the full picture, including the item details and access notes. If you are collecting several pieces from different addresses, list each one separately so nothing gets overlooked when matching the job to a vehicle.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.