Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a furniture collection with a seller
If you have bought something second-hand and need to collect it, a little preparation before the hire date pays off. Ask the seller for the item's dimensions, noting length, width and height, plus whether it comes apart into smaller pieces. Find out whether it is located upstairs, in a garage or at street level, and confirm which hours the seller can accept collection. Record their phone number so you can confirm arrival time on the day, and ask whether anyone at their end can help or whether you are expected to bring assistance. It is also sensible to check the parking situation at the collection address. Passing these details to the team with your dates helps them suggest which van body makes sense for the job.
Getting organised for a household move
Suppose your move date is fixed and you now need to work out the van side of things. Begin by walking through each room and listing the larger pieces, such as sofas, wardrobes and white goods, along with approximate measurements for the bulkiest ones. Count the boxes you expect and note any awkward items like mirrors or mattresses. Decide which belongings are going with you and which are staying behind or going to storage, since that shapes how much space you need. Confirm the access arrangements at both ends, including any time windows set by the buildings involved, and write down a contact number for each address. Sharing this inventory and the dates with the team lets them talk through the available options.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.