Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording what goes in the van
If you are moving house or collecting furniture, try keeping a written inventory before the hire begins. List each item, its approximate dimensions and which room or address it belongs to, then note anything awkward such as wardrobes, sofas or flat-pack boxes that need taking apart. A photo of each large piece can be useful when describing the load over the phone or by email. You might also record the recipient's contact details, including a name and phone number, so deliveries can be confirmed on the day. When you ask for a quote, questions to consider include whether the items suit a small van or a larger option, and whether any access constraints should be mentioned. These notes simply keep the enquiry clear.
Setting aside time for packing days
Suppose your hire starts on a Saturday morning. It can help to plan packing across the days beforehand rather than leaving everything to the final evening, since a written schedule shows how much remains outstanding. Note which boxes are ready, which rooms are still to be sorted and whether any items need wrapping or dismantling first. If others are helping, agree who is responsible for each part of the list and when they plan to arrive. You might also think about the hire dates themselves, checking whether one day is enough or whether an extra day would cover delays. Questions to raise with the team include collection times and what to confirm before the booking, so the plan stays realistic.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.