Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Weighing one trip against several
One decision worth settling early is whether you plan to move everything in a single journey or spread the work over several trips. Start by listing each item or load you expect to carry, then note the dimensions of the largest pieces and roughly how many boxes or bags go with them. If the total looks like it might exceed one van load, you could ask the team how the list compares with the options they offer, and whether a larger vehicle or a second hire day would be worth considering. Set out your preferred dates and times, along with any collection or delivery addresses involved. Questions about which vehicle suits a particular list are best asked when you request your quote.
Moving boxed belongings from place to place
When most of your load consists of boxes, a written inventory can save a good deal of guesswork. Number each box as you pack it, note its contents in broad terms, and record its approximate size so you can describe the load accurately later. If some boxes are heading to a storage unit, keep the site's contact details and opening arrangements to hand, and ask the site directly about access times, vehicle height limits or loading bay rules, since those questions belong with them. Note where each box is going if the journey involves more than one destination, and mark any boxes containing fragile items on your list. When you contact the team for a quote, share the box count, sizes and dates so they can consider which van would suit.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.