Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a business delivery organised
If a commercial delivery is on the cards, preparation begins with a simple list. Record each item due to go out, its approximate dimensions and the quantity involved, so the team can discuss which vehicle options are worth considering. Next, note the delivery dates and the sequence of stops, including any time windows the recipient has set. Collect a named contact and phone number for every drop-off point, since addresses alone rarely answer questions about access or opening hours on the day. Where a recipient has specified particular hours, write these beside the address. Finally, decide whether the van is needed for a single morning or several days, as hire length affects the quote you receive and the arrangements you confirm.
Coordinating helpers for the day
Should friends or colleagues be lending a hand, a little coordination avoids confusion. Agree in advance who is meeting at the collection point and at what time, and share the hire dates with everyone so diaries align. Make a note of each helper's mobile number and, if the day involves multiple stops, assign someone to confirm arrival times with recipients along the way. If anyone is handling paperwork at handover, name them early rather than deciding on the spot. Consider also how helpers are travelling home once the van is returned, particularly if the route differs from the start. A short message covering times, addresses and contact details, sent the evening before, keeps everyone working from the same plan.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.