Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a furniture collection with a seller
If you have agreed to collect a sofa or wardrobe from a private seller, a short checklist can settle the details before the hire day. Ask the seller for the item's measurements, including height, width and depth, and whether it comes apart into separate pieces. Confirm the earliest time you can arrive and whether the item will be ready at the doorway. Note the full address, any parking restrictions and which floor the item sits on. It also helps to record a contact number in case plans change on the day. Passing this information to the team when you enquire means the van options can be discussed against the actual dimensions rather than rough guesses.
Checking entrances and item dimensions in advance
Before settling on a van size, measure what you intend to move and note the access at both ends of the journey. Record the length, width and height of the largest pieces, and add up how many boxes, bags or smaller items make up the rest. If an item cannot be dismantled, write that down too, along with any awkward shapes. For access, ask about driveway space, gate widths, narrow lanes or height barriers at the addresses involved, since these details influence which van makes sense. Where the destination is a storage unit or shop, a quick call to confirm opening hours and delivery arrangements can be noted on your plan. All of this can then be shared with the team for a more informed discussion.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.