Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Picking a suitable car
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating passengers and their luggage
How many people will actually travel in the car, and what are they bringing? Answering this before you request a quote helps narrow the vehicle groups worth considering. List each passenger, whether they need a child seat or extra legroom, and the bags, pushchairs or equipment expected for the trip. If plans vary — say, two passengers on the outward journey but four returning — note both scenarios so the team can check whether one vehicle group covers both, or whether the larger figure should guide the choice. Where passengers are being collected or dropped at different addresses, write those stops in order and share them with the team. Questions about access at each address are best directed to the contact there.
Noting driver preferences and details
Who will be behind the wheel, and what do they prefer to drive? Some drivers only feel confident with an automatic, while others want a manual, a higher seating position or a particular size of car for parking at home. Note each driver's details, including any additional drivers, and any preferences about transmission, fuel type or boot space before you enquire. If the car is needed at a specific address on a set date, record those details too, along with whether collection or delivery suits you better. It is also worth asking the team how vehicle groups are allocated, what happens if your first choice is unavailable, and which options remain open if plans change. Written notes keep the quote conversation focused.
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Last checks before booking
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















