Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording Your Load List Before You Book
If you are moving flat or collecting furniture, begin by writing down every item rather than estimating by eye. Start with the awkward pieces: a wardrobe, a sofa or a dining table, including rough height, width and depth measurements taken with a tape. Then add the smaller boxes and bags with an approximate count. This list is what you send when asking for a quote, because it lets the team discuss whether a small van, Transit or Luton suits the job where available. Keep a copy on the day so nothing gets left behind at either end. If some items are still undecided, such as a chair you may sell instead of moving, flag them separately so the vehicle choice can be revisited before you confirm.
Transporting Hobby and Sports Equipment
Suppose your weekend involves a sailing trip, a band rehearsal or a model railway exhibition. Equipment like this raises questions worth settling before you enquire. Measure each piece when it is packed: a folded dinghy trolley, an amplifier case or a display board all have specific dimensions, and dismantled items may differ from their assembled size. Note whether anything is particularly long, tall or fragile. If a friend is meeting you at the venue, record their name and number so timing questions can be resolved quickly. When you ask about a quote, share your list of items and dates so the team can talk through the van options available, and mention any access questions at the collection point so they sit with the right contact.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.