Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Who Needs to Know Your Trip Details?
Who should be told what before the car arrives? Anyone sharing the journey, for a start. Make a simple summary containing the hire dates, the pick-up or delivery point, and the expected return time, then circulate it among your companions. Include a note of who is driving on each leg if the plan involves more than one named driver, and set down the driver details the team will ask for. If someone is being collected from a specific address, record their contact number so arrangements can be confirmed directly with them. Keeping companions informed means fewer phone calls on the day, and it gives the team a complete picture when they confirm the vehicle group, delivery or collection options and price.
Preparing a Work Trip Itinerary
For a work trip, the itinerary usually matters as much as the car itself. Draft a schedule listing each appointment, its location and the window in which it sits, then check whether the timings leave room for the unexpected. Note the dates you need the vehicle, where it should be delivered or collected, and any colleague who will travel with you, including their bags and equipment. If a client or site contact expects you at a set hour, keep their number with the itinerary so you can send updates if the schedule slips. Sending the outline with your enquiry helps the team confirm the right vehicle group, whether that is an executive saloon, an estate or a people carrier, along with options and price.
Explore other car hire areas
What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.